Your questions.
Answered clearly.

We provide visa consultation, document review and application preparation support. Our role is to help you prepare clearly and understand the steps relevant to your plans. We are an independent consultancy, not a visa-issuing authority.

Our priority destination enquiries are Canada, the United Kingdom and Europe. For another destination, select “Other / not sure yet” on the consultation form so we can discuss whether support is available.

The initial consultation fee is UGX 50,000. It is separate from the package fee. A consultation request does not take payment or confirm an appointment; timing and payment arrangements must be agreed with FAS.

Indicative service fees are $100 for Document Review, $250 for Application Support and $500 for Managed Case Support, per applicant. Your final scope and fee are confirmed by quotation before work begins.

No. Visa application charges, biometrics, visa centre charges and other third-party costs are separate from FAS service fees, unless an agreed written quotation explicitly says otherwise.

No. Only the relevant immigration or consular authority can decide your application. Good preparation does not guarantee approval, and no service package buys a favourable decision.

Your checklist depends on the destination, application route and your circumstances. We discuss those details and provide a personalised checklist within the agreed service. Do not send passport scans or bank statements through the website consultation form.

Timing varies by destination, route, appointment availability and the authority handling the application. We discuss your intended travel date and preparation needs, but cannot promise an appointment slot, faster processing or a fixed decision date.

You can request a consultation to discuss a previous refusal. Tell us about it honestly so the scope can be assessed. Refusal reviews, appeals and reapplications are separate from the standard packages unless agreed in writing.

Complete the Appointment form with your contact details, destination and travel purpose. You will receive an on-screen request reference. It is a request rather than a confirmed booking; the appointment must be agreed separately.

Yes. Choose online, in person, or phone as your preferred format on the form. Your preferred format and date are subject to confirmation. Call +256 781 623967 to arrange the details. Our office is in Naalya, Kampala, Uganda.

No. This site only collects the basic details needed for a consultation request. Keep passport copies, identification numbers, financial records and other sensitive documents out of the message box. Appropriate document-sharing arrangements can be discussed separately.